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Site and Patient Access

Controlling time and cost are top priorities in clinical development

Regulatory authorities require more and more clinical data. Protocols are increasingly complex, and the challenges of recruiting patients and qualified investigators continue to grow. In this climate, early and careful evaluation of protocol and recruitment plans can help avoid costly missteps. Our information-driven approach to Site and Patient Access uses unique patient insight data from multiple providers, including medical claims, EMR, social listening and performance data in unique “delivery prescriptions” for each clinical project. When coupled with our Catalyst Site delivery models, this can result in predictable and efficient project delivery. 

About Site and Patient Access

Supporting site and patient stakeholders is a key focus of our business strategy. Our reputation with clinical research sites is invaluable to us.

Patient Reimbursement Support

Please click on the link to get support with issues related to card delivery, activation, payments, and patient registration, including missing login details, error messages, and problems with patient communication (welcome emails, authentication codes, and reward emails) administrative concerns with PPG and StudyCash user management, site reimbursement options, timelines for payments and approvals, site training, and patient-facing materials, along with ongoing development and bug resolution.

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